Citizens Advice Bureau
Citizens Advice East Herts can be reached on their local Message Line 01920 459944 (anytime) and one of their advisers will call you back (usually within 24 hours except weekends.
They may also be able to arrange a face to face appointment at a local office or a home visit, if after an initial assessment, they feel that it's required to move you forward.
For other advice options please go to their website
www.citizensadviceeastherts.org.uk